Life in the UK Test 4 All
provides its services to you subject to the following terms & conditions, which
you accept by using the service.
Life in the UK Test 4 All
may be referred to as 'the company' throughout this document.
Life in the UK Test 4 All
is a trading name of Theory Training Solutions Ltd.
- All software and services are provided by Theory Training Solutions Ltd (the company),
and are on an 'as is' and 'as available' basis with no warranties of any kind. This
does not affect your statutory rights.
- The company grants you a non-exclusive, non-transferable, royalty-free, limited
license to use the binary form of the software provided by "the company". Redistribution
of programs owned by "the company", unless explicitly granted by "the company",
is strictly prohibited.
- All content included on this site, including text, graphics, logos, button icons,
images and software, is the property of the company or its content suppliers and
is protected by international copyright laws. All programs used on this site are
the property of the company or its software suppliers and are protected by international
copyright laws. Any attempt at reverse engineering, disassembly, or de-compilation
of programs, unless it is explicitly permitted, is prohibited by law.
- The company may send notices to you via either email or regular mail. The company
may also provide notices of changes to the terms or other matters by displaying
notices or links to notices to you generally on the services provided by the company.
- While it is not the company's intent to monitor your online communications, the
company reserves the right to edit or remove content that we become aware of and
determine to be harmful or offensive to the general public. Termination or suspension
of your account may result as a consequence of violation of this rule.
- The integrity of this system relies on proper use of email as a message passing
media. The use of the email system(s), directly or indirectly as a spamming tool,
or other than it is intended, is prohibited.
-
Life in the UK Test 4 All
reserves the right at any time and from time to time to modify or discontinue, temporarily
or permanently, the services (or any part thereof) with or without notice. In the
case of permanent discontinuation of service all customers with unexpired subscriptions
would be entitled to a full refund of our service charge.
Life in the UK Test 4 All
will not be liable for any consequences or losses arising from our site becoming
unavailable for a period of time due to circumstances beyond our control; such circumstances
may for example include telecommunications problems or data centre environment problems.
Any customers unable to complete their money back guarantee requirements prior to
their tests due to service unavailability would be entitled to a full refund of
our service charge.
- If
Life in the UK Test 4 All
suspects any misuse of the service,
Life in the UK Test 4 All
reserves the right to suspend your account pending further investigation.
- You are expected not to use the services provided by
Life in the UK Test 4 All
for any unlawful activities not otherwise covered above, including but not limited
to, attempting to compromise the security of any networked account, a site or a
country. Appropriate legal procedures will be pursued when the company is aware
of any of these activities.
- The company cannot guarantee that all features of our Software will work on all
devices due to the proliferation of modern smartphones and tablets.
- Sharing of user accounts is not permitted nor is the publication of user names and
passwords on other web sites. Any user who is found to violate this rule will immediately
have their account suspended.
- Our learning material is based on Life in the United Kingdom: A Guide for New
Residents (3rd Edition) official handbook. This handbook is reproduced with
the permission of Controller of HMSO and the Queen's Printer for Scotland under
Open Parliament Licence. Our learning material is provided on our website for people
preparing for the Life in the UK Test.
- Money Back Guarantee or free Life in the UK retest(s) If your purchase
included either a Money Back guarantee or free Life in the UK retest(s), then specific
criteria needs to be met in order to be eligible for the purchased service(s)/product(s).
These training criteria must be met before your actual test to show us you are fully
prepared.
Should you fail your real Life in the UK Test after completing all of the Step 1
lessons, scoring 100% in all of the Step 2 topic tests and passing at least 20 Step
3 mock tests within your Life in the UK Test 4 All online training account, and
scoring at least 15 out of 24 in your real Life in the UK Test, just send us your
original failure document. Once we have received your failure document we will contact
you to obtain the relevant information required to either refund your original purchase
fee or pay for a Life in the UK retest. This will be done on
the basis that you are entitled to a full refund or that you have retests available
from the number of retests agreed at the time of your original purchase. You cannot
claim a refund or retest if you fail to take the real test for any reason or if
your use of our site does not meet the above criteria.
- Refunds If within 24 hours of purchasing an online training account
you change your mind, we will provide you with a full refund providing you complete
our customer refunds survey, you have not answered 10% or more of the multiple choice
questions and you have not been able to trial the service before purchasing.
- Refunds If after having purchased an online training account or
any additional service/product (free Life in the UK retests, for example) you change
your mind within 7 days of purchase we will provide a full refund providing the
account has not been used.
Life in the UK Test 4 All
is a trading name of Theory Training Solutions Ltd, Lodge House, Lodge Lane, Colchester,
CO4 5NE.